Build job-ready skills for customer service roles
This 6-day online course helps participants prepare for work by building practical skills in communication, teamwork, and workplace safety. It’s ideal for those starting out or looking to boost their confidence before entering customer-focused roles.
Throughout the course, learners will explore how to work well with others, communicate clearly with customers, and follow basic health and safety practices.
They’ll learn how to manage tasks in a team, respond to customer needs, and understand what’s expected in a professional workplace. The course also helps build confidence and prepares participants for future job opportunities.
On successful completion, participants will receive a Statement of Attainment, which can be added to their resume or used as credit toward further study.
If you are a student looking to enrol in the course, please contact your Employment Consultant.