BSB30120 Certificate III in Business

Duration

  • Enrolments valid for 12 months

Course Info

  • Study online
  • Supported environment
  • Multi-award winning provider

Build strong skills for office and admin roles

This nationally recognised course is a great starting point for anyone wanting to work in business. It helps learners build practical skills for office support roles and opens up options for further study.

Learning outcomes

Throughout the course, learners will take part in practical activities that reflect real office tasks.

They’ll explore how a business runs day-to-day, build confidence using common tools and systems, and learn how to work well with others in a busy team environment.

By the end, they’ll be ready to step into a workplace with the skills to stay organised, communicate clearly, and contribute to a smooth and professional office.

This course can lead to jobs like:

  • Clerical Officer
  • Customer Service Officer
  • Data Entry Operator
  • Office Manager
  • Project Administrator

To successfully complete the course, all units and assessments must be finished. A Certificate of Competency will be issued once all requirements are met.

If you are a student looking to enrol in the course, please contact your Employment Consultant.

Learning pathway

We’ve created a clear and supportive learning journey to help participants build skills for a successful career in business.

With easy-to-follow worksheets and practical activities, learners will step into real-life workplace scenarios. These simulations are designed to help them practice the kind of tasks and behaviours expected on the job.

Units are grouped in a way that makes learning easier and more meaningful.

Course outline

Semester 1

Develop effective personal work practices

BSBPEF201

Support personal wellbeing in the workplace

BSBPEF301

Organise personal work priorities

Establish effective business practices 

BSBSUS211

Participate in sustainable work practices 

BSBTWK301

Use inclusive work practices 

BSBWHS311
Assist with maintaining workplace safety 

BSBSTR401
Promote innovation in team environments

Semester 2

Engage with workplace teams

BSBTEC202

Use digital technologies to communicate in a work environment

BSBCRT311

Apply critical thinking skills in a team environment

BSBXCM301
Engage in workplace communication

BSBCRT412
Articulate, present and debate ideas

Create workplace documents

BSBWRT311

Write simple documents

BSBTEC302

Design and produce spreadsheets

BSBTEC303
Create electronic presentations

Delivery

  • 100% Online – Learn Anytime, Anywhere.
  • Our short lessons are easy to follow and visually engaging. They include helpful videos and job aids to make learning simple and practical.

  • All course materials are mobile-friendly, so learners can study on the go — whether they’re on the train, at the park, or relaxing at home.
  • Plus, to give them an extra edge, learners also get access to job-readiness short courses that build skills for a range of roles.

Why study with us?

  • Engaging and Supportive Learning.

  • Our easy-to-use online platform helps learners stay organised and track their progress. The experience is interactive, practical, and designed to keep learners motivated from start to finish.

Equipment and resources

Participants will need access to the following equipment to complete this course: 

  • Computer with Internet access
  • Device with in-built camera, for example a Smartphone
  • Software packages, such as Microsoft Word, Excel, PowerPoint (or similar)
  • Adobe Acrobat Reader