BSB30120 Certificate III in Business (Administration)

Duration

  • Enrolment valid for 12 months

Course Info

  • Study online
  • Supported environment
  • Multi-Award winning

A practical course for office and admin roles

This course is a great fit for participants who want to work in admin or office support. It teaches everyday skills that help people keep things organised and support a busy team.

Learning outcomes

Participants will learn by doing tasks that feel like real office work. They’ll practise using spreadsheets, making documents, planning schedules, and helping customers. They’ll also learn how to work safely and be a helpful team member.

By the end, they’ll be ready to step into an office and get things done.

Common job outcomes include:

  • Office Administrator
  • Executive Assistant
  • Receptionist
  • Data Entry Operator
  • Information Desk Clerk

To finish the course, all units and assessments must be completed. Once everything is passed, participants will receive a Certificate of Competency.

If you are a student looking to enrol in the course, please contact your Employment Consultant.

Learning pathway

We’ve created a clear and supportive learning journey to help participants build skills for a successful career in business.

With easy-to-follow worksheets and practical activities, learners will step into real-life workplace scenarios. These simulations are designed to help them practice the kind of tasks and behaviours expected on the job.

Units are grouped in a way that makes learning easier and more meaningful.

Course outline

Semester 1

Develop effective personal work practices

BSBPEF201

Participate in sustainable work practices

BSBTWK301

Use inclusive work practices

BSBWHS311
Assist with maintaining workplace safety 

Engage with workplace teams

BSBXCM301

Engage in workplace communication 

BSBCRT311

Apply critical thinking skills in a team environment

Semester 2

Create workplace documents

BSBWRT311

Write simple documents 

BSBTEC302

Design and produce spreadsheets 

Provide administrative services

BSBOPS303

Organise schedules 

BSBOPS301

Maintain business resources 

BSBINS202

Handle receipt and dispatch of information 

BSBPUR301

Purchase goods and services 

Delivery

  • 100% Online – Learn Anytime, Anywhere.
  • Our short lessons are easy to follow and visually engaging. They include helpful videos and job aids to make learning simple and practical.

  • All course materials are mobile-friendly, so learners can study on the go — whether they’re on the train, at the park, or relaxing at home.
  • Plus, to give them an extra edge, learners also get access to job-readiness short courses that build skills for a range of roles.

Why study with us?

  • Engaging and Supportive Learning.

  • Our easy-to-use online platform helps learners stay organised and track their progress. The experience is interactive, practical, and designed to keep learners motivated from start to finish.

Equipment and resources

Participants will need access to the following equipment to complete this course:

  • Computer with internet access
  • Device with in-built camera, for example a Smartphone
  • Software packages, such as Microsoft Word, Excel, PowerPoint (or similar)
  • Adobe Acrobat Reader