BSB30120 Certificate III in Business


  • Enrolments valid for 12 months

Course Info

  • Study online
  • Constant support
  • Multi-award winning provider

The nationally recognised BSB30120 Certificate III in Business will give you a great introduction to the business world.

Business support roles rely on strategic planning and task prioritisation to get the job done.

You’ll learn how to contribute to the health and safety of others, how to create and use spreadsheets and design business documents, organise schedules and prepare presentations, and how to work effectively with your colleagues and managers to achieve a smoothly run office environment.

Learning outcomes

The successful achievement of this Qualification requires you to complete all units and assessments. A Certificate of Competency will be issued once all completed units and assessments have been marked and have met all assessment requirements.

Employees in nearly every industry need strong business foundation skills. Some roles this course will prepare you for include:

  • Clerical Officer
  • Customer Service Officer
  • Data Entry Operator
  • Office Manager
  • Project Administrator

If you are a student looking to enrol in the course, please contact your Employment Consultant.

Learning pathway

We have put together an awesome learning pathway to prepare you for a successful career in business.

Together with creative and easy to use worksheets, you’ll be immersed into a variety of simulated environments and navigate through activities designed to get you practicing on-the-job performance and behaviour. 

Units are grouped into logical batches to ensure you get the most out of the course.

What really sets this program apart is the hands-on practical experience it provides. Learners are immersed in a simulated business, giving them the opportunity to put their newfound knowledge into practice and build confidence in their abilities. And with access to business support documents and templates, as well as guided instructions for simulation roleplays, you’ll have everything you need to succeed.

Course outline

Semester 1

Develop effective personal work practices


Support personal wellbeing in the workplace


Organise personal work priorities

Establish effective business practices 


Participate in sustainable work practices 


Use inclusive work practices 

Assist with maintaining workplace safety 

Promote innovation in team environments

Semester 2

Engage with workplace teams


Use digital technologies to communicate in a work environment


Apply critical thinking skills in a team environment

Engage in workplace communication

Articulate, present and debate ideas

Create workplace documents


Write simple documents


Design and produce spreadsheets

Create electronic presentations


  • 100% online customised learning experience.
  • Our short, well-structured lessons are visually presented, making them easy to follow and understand. They include useful job aids and videos that help explain concepts.

  • All course resources are designed for you to access on the go. That means, if you’re out and about, on the train or bus, at the park or beach, you can access course materials on your tablet or smartphone.
  • But that’s not all! To give you a competitive edge, you’ll have access to job-readiness short courses which will build and enhance the skills necessary to work in a variety of roles.

Why study with us?

  • Engaging and immersive learning experience.
  • Dedicated and passionate student mentor team.

  • Our fully integrated learning management system helps you keep track of where you’re at and enables us to identify if you need additional support.

Equipment and resources

You’ll need access to the following equipment to complete this course: 

  • Computer with Internet access
  • Device with in-built camera, for example a Smartphone
  • Software packages, such as Microsoft Word, Excel, PowerPoint (or similar)
  • Adobe Acrobat Reader