BSB30120 Certificate III in Business

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BSB30120 Certificate III in Business

The nationally recognised BSB30120 Certificate III in Business will give you a great introduction to the business world.

Business support roles rely on strategic planning and task prioritisation to get the job done.

You’ll learn how to contribute to the health and safety of others, how to create and use spreadsheets and design business documents, organise schedules and prepare presentations, and how to work effectively with your colleagues and managers to achieve a smoothly run office environment.

Learning pathway

We have put together an awesome learning pathway to prepare you for a successful career in business.  Together with creative and easy to use worksheets, you’ll be immersed into a variety of simulated environments and navigate through activities designed to get you practicing on-the-job performance and behaviour.

Units are grouped into logical batches to ensure you get the most out of the course.

Semester 1
Develop effective personal work practices
Support personal wellbeing in the workplace
Organise personal work priorities
Establish effective business practices
Participate in sustainable work practices 

Assist with maintaining workplace safety 
Use inclusive work practices 

Promote innovation in team environments 
Semester 2
Engage with workplace teams
Use digital technologies to communicate in a work environment 

Apply critical thinking skills in a team environment 
Engage in workplace communication 

Articulate, present and debate ideas 
Create workplace documents
Write simple documents 

Design and produce spreadsheets 
Create electronic presentations 


  • 100% online customised learning experience.
  • Our short, well-structured lessons are beautifully and visually presented, making them easy to follow and understand. They include useful job aids and videos that help explain concepts.
  • All course resources are designed for you to access on the go. That means if you’re out and about, on the train or bus, at the park or beach, you can access course materials on your tablet or smartphone.
  • But that’s not all! To give you a competitive edge, you’ll have access to job-readiness short courses which will build and enhance the skills necessary to work in a variety of roles.


  • Enrolment valid for 12 months.

Equipment and resources

You’ll need access to the following equipment to complete this course:

  • Computer with internet access
  • Device with in-built camera, for example a smartphone
  • Software packages, such as Microsoft Word, Excel, PowerPoint (or similar)
  • Adobe Acrobat Reader

Why study with us?

  • Engaging and immersive learning experience.
  • Dedicated and passionate student mentor team.
  • Our fully integrated learning management system helps you keep track of where you’re at and enables us to identify if you need additional support.


The successful achievement of this Qualification requires you to complete all units and assessments. A Certificate of Competency will be issued once all completed units and assessments have been marked and have met all assessment requirements.

Employees in nearly every industry need strong business foundation skills. Some roles this course will prepare you for include:

  • Clerical Officer
  • Customer Service Officer
  • Data Entry Operator
  • Office Manager
  • Project Administrator