BSB30120 Certificate III in Business (Administration)

Home / Courses

BSB30120 Certificate III in Business (Administration)

The nationally recognised BSB30120 Certificate III in Business (Administration) will give you a great introduction to the business world, arming you with the skills and knowledge to excel at supporting a team’s objective.

Administrative assistants are the foundation of a business, handling many moving parts and challenging situations at once. You’ll learn how to contribute to the health and safety of others, how to create and use spreadsheets and design business documents, organise schedules and prepare presentations, and how to deliver effective customer service, to maintain a smoothly run business.

Learning pathway

We have put together an awesome learning pathway to prepare you for a successful career in business
administration. Together with creative and easy to use worksheets, you’ll be immersed into a variety of simulated
environments and navigate through activities designed to get you practicing on-the-job performance and behaviour.

Units are grouped into logical batches to ensure you get the most out of the course.

Semester 1
Develop effective personal work practices
Support personal wellbeing in the workplace 
Organise personal work priorities  
Establish effective business practices
Participate in sustainable work practices 
Use inclusive work practices 
Assist with maintaining workplace safety 

Engage with workpace teams

Engage in workplace communication 

Apply critical thinking skills in a team environment 

Semester 2
Create workplace documents
Write simple documents 
Design and produce spreadsheets 
Provide administrative services
Organise schedules 

Maintain business resources 
Handle receipt and dispatch of information 

Purchase goods and services 


  • You will have the flexibility of a 100% online customised learning experience.
  • Our short, well structured lessons are beautifully and visually presented, making them easy to follow and understand. They include useful job aids and videos that help explain concepts.
  •  All course resources are designed for you to access on the go. That means if you’re out and about, on the train or bus, at the park or beach, you can access course materials on your tablet or smartphone.
  • But that’s not all! To give you a competitive edge, you’ll have access to job-readiness short courses which will build the general skills needed to land the job of your dreams.


  • Choice of flexible course of study over 6 months. 
  • Enrolments valid for 12 months. 

Equipment and resources

You’ll need access to the following equipment to complete this course:

  • Computer with internet access
  • Device with in-built camera, for example a smartphone
  • Software packages, such as Microsoft Word, Excel, PowerPoint (or similar)
  • Adobe Acrobat Reader

Why study with us?

  • Study online and at your own pace whilst meeting your program requirements.
  • Our fully integrated learning management system helps you keep track of where you’re at and enables us to identify if you need additional support.


Once you’ve completed all of the units of competency within the course, you will be issued a Certificate III in Business qualification.

Employees in nearly every industry need strong business foundation skills. Some roles this course will prepare you for include:

  • Office Administrator
  • Executive Assistant
  • Receptionist
  • Data Entry Operator
  • Information Desk Clerk