Support participants into a growing yech industry
With more businesses relying on technology to operate and share information, demand for skilled IT support workers is growing. This nationally recognised course helps participants build practical skills to work with computer systems, assist users, and understand how to keep information safe.
Throughout the course, learners will take part in hands-on activities that reflect real IT tasks.
They’ll learn how to set up and maintain devices, solve technical problems, and follow safe online practices. The course also introduces cyber awareness – helping participants understand how to protect data and support digital systems in the workplace.
This course suits participants who are curious about technology and want to explore entry-level roles in IT support, user assistance, or system maintenance. Participants often move into roles such as:
To successfully complete the course, all units and assessments must be finished. A Certificate of Competency will be issued once all requirements are met.
If you are a student looking to enrol in the course, please contact your Employment Consultant.