ICT30120 Certificate III in Information Technology


  • Enrolments valid for 12 months

Course Info

  • Study online
  • Constant support
  • Multi-award winning

A growing reliance on technology to conduct business and share information online has resulted in a demand for Information and Communications Technology (ICT) professionals to develop secure data systems and prevent threat of cyber-attacks.

MCI’s nationally recognised ICT30120 Certificate III in Information Technology explores ICT concepts and includes specialised cyber security units to develop skills that are applicable across industries.  

Learning outcomes

Once you have completed all the units of competency within the course, you will be issued an ICT30120 Certificate III in Information Technology qualification.

People with ICT and cyber security skills are in demand. This qualification will prepare you for entry-level IT positions, including:

  • Help desk assistant
  • ICT operations assistant
  • ICT user support
  • PC support
  • Technical support
  • IT security assistant
  • IT administration assistant

If you are a student looking to enrol in the course, please contact your Employment Consultant.

Learning pathway

This pathway is focussed on building a broad repertoire of skills for ICT roles. Students will participate in simulated workplace experiences, designed to get them practicing on-the-job performance skills.

Semester 1: Students learn about personal and professional practices to improve operational outputs, including critical thinking, communication, and team collaboration. They develop their skills in programming techniques. These skills are essential for people working in information technology.

Semester 2: Students develop knowledge of internet protocols and how to secure information. They learn how to improve cyber security awareness amongst colleagues, and best practices for spotting and avoiding potential threats.

What really sets this program apart is the hands-on practical experience it provides. Learners are immersed in a simulated business, giving them the opportunity to put their newfound knowledge into practice and build confidence in their abilities. And with access to business support documents and templates, as well as guided instructions for simulation roleplays, you’ll have everything you need to succeed.

Course outline

Semester 1

Establishing effective work practices


Support personal wellbeing in the workplace


Work in a team


Assist with maintaining workplace safety


Develop and extend critical and creative thinking skills

Providing IT services


Provide ICT advice to clients


Apply introductory programming techniques

Semester 2

Securing information


Provide ICT advice to clients


Securely manage personally identifiable information and workplace information

Applying cyber security


Protect and secure information assets


Promote workplace cyber security awareness and best practices


Identify and report online security threats


Contribute to cyber security threat assessments


  • 100% online customised learning experience.
  • Our short, well-structured lessons are beautifully and visually presented, making them easy to follow and understand. They include useful job aids and videos that help explain concepts. All course resources are designed for you to access on the go. That means, if you’re out and about, on the train or bus, at the park or beach, you can access course materials on your tablet or smartphone.

But that’s not all! To give you a competitive edge, you’ll have access to job-readiness short courses which will build and enhance the skills necessary to work in a variety of roles.

Why study with us?

  • Engaging and immersive learning experience.
  • Dedicated and passionate student mentor team.

  • Our fully integrated learning management system helps you keep track of where you’re at and enables us to identify if you need additional support.

Equipment and resources

You’ll need access to the following equipment to complete this course: 

  • Computer with Internet access
  • Device with in-built camera, such as a smartphone
  • Applications, such as Microsoft Word, Excel, PowerPoint
  • Programming software, including Python and PyCharm
  • Basic LAN wire tester
  • Adobe Acrobat Reader