BSB40120 Certificate IV in Business (Operations)

Duration

  • Enrolments valid for 12 months

Course Info

  • Study online
  • Constant support
  • Multi-award winning

MCI Achieve’s nationally recognised BSB40120 Certificate IV in Business (Operations) qualification is appropriate for any role that has a business service component.

The operations specialisation will give you the tools to develop operational practices to leverage against the competition – a highly sought-after skillset by industry. People working in these roles undertake specialist administrative or operational tasks, requiring self development skills. They have strong communication and motivation skills, and the ability to critically
analyse situations and solve problems. Quality control is at the forefront of their thinking. Business operations personnel use their understanding of internal and external customers
to deliver business outcomes. Business operations roles rely on strategic planning and task prioritisation to get the job done.

During the online course, you will learn to apply critical thinking to work practices, implement communication strategies, coordinate recruitment, develop business and marketing plans, and apply risk management processes.

Learning outcomes

The BSB40120 Certificate IV in Business (Operations) prepares
you to be competitive in today’s job market. At MCI Achieve we are passionate about teaching our students practical and in-demand skills relevant to the modern workplace.


When you graduate with a BSB40120 Certificate IV in Business
(Operations) you will open up the possibility of a career as a:

  • Team Leader
  • Account Manager
  • Office Administrator
  • Operations Officer
  • Business or Program Supervisor
  • Business Operations Manager

If you are a student looking to enrol in the course, please contact your Employment Consultant.

Course structure

Core units

  • BSBCRT411 Apply critical thinking to work practices 
  • BSBTEC404 Use digital technologies to collaborate in a work environment 
  • BSBTWK401 Build and maintain business relationships 
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs 
  • BSBWRT411 Write complex documents 
  • BSBXCM401 Apply communication strategies in the workplace

Elective Units

  • BSBPEF401 Manage personal health and wellbeing
  • BSBPEF402 Develop personal work priorities
  • BSBHRM415 Coordinate recruitment and onboarding
  • BSBESB401 Research and develop business plans
  • BSBMKG431 Assess marketing activities
  • BSBOPS403 Apply business risk management processes

Delivery

  • 100% online customised learning experience.
  • Our short, well-structured lessons are beautifully and visually presented, making them easy to follow and understand. They include useful job aids and videos that help explain concepts. All course resources are designed for you to access on the go. That means, if you’re out and about, on the train or bus, at the park or beach, you can access course materials on your tablet or smartphone.

But that’s not all! To give you a competitive edge, you’ll have access to job-readiness short courses which will build and enhance the skills necessary to work in a variety of roles.

Why study with us?

  • Engaging and immersive learning experience.
  • Dedicated and passionate student mentor team.

  • Our fully integrated learning management system helps you keep track of where you’re at and enables us to identify if you need additional support.

Equipment and resources

You’ll need access to the following equipment to complete this course: 

  • Computer with Internet access
  • Device with in-built camera, for example a Smartphone
  • Software packages, such as Microsoft Word, Excel, PowerPoint (or similar)
  • Adobe Acrobat Reader