This unit describes the skills and knowledge required to appropriately respond to the individual needs of customers or clients with disability, to maximise equal access to provided products or services.
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
Once you’ve completed the skills builder, you will be issued a nationally recognised Certificate of Attainment for each unit of study.
Each skills builder is designed to give you strong foundation skills in their related industry sector. Industry skills builder improve your employability skills and give you the confidence to adapt and thrive in the workplace.
What really sets this program apart is the hands-on practical experience it provides. Learners are immersed in a simulated business, giving them the opportunity to put their newfound knowledge into practice and build confidence in their abilities. And with access to business support documents and templates, as well as guided instructions for simulation roleplays, you’ll have everything you need to succeed.
If you are a student looking to enrol in the course, please contact your Employment Consultant.