Hospitality Skills Builder

Duration

  • 25 hours per week
  • 8 weeks

Course Info

  • Study online
  • Constant support
  • Multi-award winning

CPPCLO3113 Clean food handling areas and equipment

This unit focuses on the skills required to clean areas where food is handled. Knowledge of housekeeping standards in food-handling areas and disposal of waste will help you ensure that food safety is not compromised during the cleaning process.

BSBOPS304 Deliver and monitor a service to customers

This unit will develop your skills to identify customer needs and deliver, monitor, and improve service. Strong customer service will equip you to handle one-one-one interactions with customers, suppliers, and work colleagues, and develop lasting relationships.

Learning outcomes

Once you’ve completed the skills builder, you will be issued a nationally recognised Certificate of Attainment for each unit of study. 

Should you later choose to enrol in the full qualification, you will receive a course credit for these units.

Each skills builder is designed to give you strong foundation skills in their related industry sector. Industry skills builder improve your employability skills and give you the confidence to adapt and thrive in the workplace.

What really sets this program apart is the hands-on practical experience it provides. Learners are immersed in a simulated business, giving them the opportunity to put their newfound knowledge into practice and build confidence in their abilities. And with access to business support documents and templates, as well as guided instructions for simulation roleplays, you’ll have everything you need to succeed.

If you are a student looking to enrol in the course, please contact your Employment Consultant.

Delivery

  • 100% online customised learning experience.
  • Our short, well-structured lessons are beautifully and visually presented, making them easy to follow and understand. They include useful job aids and videos that help explain concepts. All course resources are designed for you to access on the go. That means, if you’re out and about, on the train or bus, at the park or beach, you can access course materials on your tablet or smartphone.

But that’s not all! To give you a competitive edge, you’ll have access to job-readiness short courses which will build and enhance the skills necessary to work in a variety of roles.

Why study with us?

  • Engaging and immersive learning experience.
  • Dedicated and passionate student mentor team.

  • Our fully integrated learning management system helps you keep track of where you’re at and enables us to identify if you need additional support.

Equipment and resources

You’ll need access to the following equipment to complete this course: 

  • Computer with Internet access
  • Device with in-built camera, for example a Smartphone
  • Software packages, such as Microsoft Word, Excel, PowerPoint (or similar)
  • Adobe Acrobat Reader