Prepare participants for fast-paced retail environments
Retail is one of the largest employers in Australia, offering a wide range of entry-level opportunities. This course helps participants build the practical skills needed to work in customer-facing roles and contribute to the daily operations of a retail business.
Throughout the course, learners will take part in hands-on activities that reflect real retail tasks.
They’ll learn how to communicate product information, use retail technology, work as part of a team, and create positive customer experiences. The course also builds strong communication and problem-solving skills – valuable in retail and beyond.
This course suits participants who enjoy working with people and want to gain experience in busy, customer-focused environments.
Participants often move into roles such as:
To successfully complete the course, all units and assessments must be finished. A Certificate of Competency will be issued once all requirements are met.
If you are a student looking to enrol in the course, please contact your Employment Consultant.