TLI30321 Certificate III in Supply Chain Operations (Warehousing Operations)

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TLI30321 Certificate III in Supply Chain Operations (Warehousing Operations)

The nationally recognised TLI30321 Certificate III in Supply Chain Operations (Warehousing Operations), will give you a great introduction to the world of transport, warehousing and logistics, one of Australia’s fastest growing sectors.

Supply chain operators are efficient and organised with exceptional problem-solving and negotiation skills – which are must have skills across industries!

Learning pathway

We have developed a pathway focussed on building a wide-ranging capability of our students for roles in warehouse administration. Together with creative and easy to use worksheets, you’ll be immersed into a variety of simulated environments and navigate through activities designed to get you practicing on-the-job performance and behaviour.

In Semester 1, students begin learning about personal and professional practices to improve operational outputs. They then move on to developing communication skills essential when interacting with customers and internal stakeholders, that help build trust and increase motivation and team productivity.

In Semester 2, students learn how supply chain operators efficiently obtain, produce and distribute materials and products. Then they develop their skills to plan, implement and control procedures for the efficient and effective transportation and storage of goods, and to capture data from source point to consumption in order to fulfill customer needs.

Semester 1
Developing effective work practices
Organise personal work priorities
Participate in environmentally sustainable work practices
Communicating with stakeholders
Work with diverse people

Deliver and monitor a service to customers
Lead a work team or group

Process customer complaints
Semester 2
Producing work documents
Organise warehouse records operations
Cluster: TLIA0004 and TLIA0015
Complete receival and despatch documentation
Organise receival and despatch operations
Identify goods and store to specifications
Monitoring chain of responsibility
Ensure the safety of transport activities
Shift materials safely using manual handling methods
Managing operations

Maintain stock control and receivals 

Purchase goods and services


  • 100% online customized learning experience.
  • Our short, well-structured lessons are beautifully and visually presented, making them easy to follow and understand. They include useful job aids and videos that help explain concepts.
  • All course resources are designed for you to access on the go. That means, if you’re out and about, on the train or bus, at the park or beach, you can access course materials on your tablet or smartphone.
  • But that’s not all! To give you a competitive edge, you’ll have access to job-readiness short courses which will build and enhance the skills necessary to work in a variety of roles.


  • Enrolment valid for 12 months.

Equipment and resources

You’ll need access to the following equipment to complete this course
  • Computer with Internet access
  • Device with in-built camera, for example a Smartphone
  • Software packages, such as Microsoft Word, Excel, PowerPoint (or similar)
  • Adobe Acrobat Reader
  • Personal and protective equipment, such as gloves, high visibility, and face masks 

Why study with us?

  • Engaging and immersive learning experience.
  • Dedicated and passionate student mentor team.
  • Our fully integrated learning management system helps you keep track of where you’re at and enables us to identify if you need additional support.


The successful achievement of this Qualification requires you to complete all units and assessments. A Certificate of Competency will be issued once all completed units and assessments have been marked and have met all assessment requirements.

People with supply chain training are in demand. You may find job roles that cover inventory systems, stock control and storage, resource management, and customer management. Some roles this course will prepare you for include:
  • Contracts administrator
  • Logistics administration officer
  • Logistics service clerk
  • Warehouse operator
  • Supply chain administrator
  • Supply chain officer