On this FAQs page you will find many helpful tips to help you navigate your learning journey with student portal training videos and how to seek help if you cannot find the answer here.

How your course works

How is my course structured?

Each qualification is made up of 2 semesters. Each semester is made up of a number of units. And each unit is made up of a number of lessons. Different units have a different number of lessons.

What happens after I complete Semester 1?

If you are a full-time or part-time Work for the Dole student, once you successfully complete Semester 1, then your Employment Consultant will enroll you into Semester 2.

If you are a Disability Employment Services (DES) student, as soon as you successfully complete Semester 1, Semester 2 will automatically become available to you.

How long is my enrolment valid for?

Your enrolment will be valid for up to 12 months.

Where can I find the student handbook?

When you first log in to the online portal (eCampus), you will need to accept our Terms and Conditions. There is a link to the Student Handbook on that screen.

How is the course delivered?

The course is delivered online through our dynamic Learning Management System (eCampus) so you need access to a computer and the internet. This means you can study anywhere, anytime and at your own pace!